May 2021 AA-ISP Benchmarking Survey : CRM

Introduction
Thank you for agreeing to take this survey. This is the 5th in a series of brief surveys on the Inside Sales function. Each survey will have a distinct theme, aligned to upcoming topics of discussion.  All responses are confidential, anonymized, and will be shared back only in the aggregate (with minimum number of responses of ≥ 5). For select questions, the responses will also be aggregated with an external sample outside of the AA-ISP community.  

Responses to the firmographic questions below will be used only for tracking and analysis purposes and will not be identifiable in any of the findings shared with the forum participants. Please do your best to answer these questions as they will help us analyze the data. However, they are optional, and you will be allowed to proceed if you are not able to respond. 

Please provide the following information

What is your name?

What company do you represent?

To receive the full report please provide your email address. (Optional)

Firmographics 

What was the total 2019 Revenue in your company?

1. <$250M
2. $250M-$500M
3. $500M-$1B
4. $1B-$5B
5. $5B+

What industry does yourcompany belong to?

1. Consumer Products/ Retail
2. Energy/ Utilities
3. Financial Institutions
4. Healthcare
5. Industrial Goods
6. Insurance
7. Media
8. Technology
9. Telecommunications
10. Other (Please specify)Please specify

How many full-time employees do you have in the company?

1. < 500
2. 500-1000
3. 1000-5000
4. 5000-10000
5. 10000+

What portion/percentage of your revenue is from “As-a- service” products (SaaS, PaaS, IaaS, etc.)  

1. >50%
2. <50%
3. None/Not Applicable

What was your gross margin in 2019

1. <5%
2. 5-20%
3. 20-50%
4. 50%+