Chicago Business Reopening - Transportation Survey

City of Chicago and its regional partners are working hard to provide affordable, safe and efficient transportation options for everyone as employers transition back to some in-office work. To inform future planning decisions and seek business community input, we would like your feedback on “return-to-office” schedules and your thoughts about transportation.

The survey responses of individual organizations will be kept confidential. To inform policy decisions, only aggregate measures will be reported to outside agencies.

Approximate time to complete survey: 5 minutes

Business overview

1. What is the name of your organization?

What is the physical address of your primary location in Chicago?

Street Address

Zip code

4. How many employees do you have at the above location? (round to the nearest 10)

Employee travel to worksite pre-COVID

5. Please rank the modes of transportation used by your employees in order from most used to least used before COVID-19. (Estimates are fine if data is not known. If the transportation mode is not used by your employees, then leave it un-ranked)

Topics	1	2	3	4	5	6	7	8	9
CTA bus	CTA bus, 1	CTA bus, 2	CTA bus, 3	CTA bus, 4	CTA bus, 5	CTA bus, 6	CTA bus, 7	CTA bus, 8	CTA bus, 9
CTA rail	CTA rail, 1	CTA rail, 2	CTA rail, 3	CTA rail, 4	CTA rail, 5	CTA rail, 6	CTA rail, 7	CTA rail, 8	CTA rail, 9
Metra	Metra, 1	Metra, 2	Metra, 3	Metra, 4	Metra, 5	Metra, 6	Metra, 7	Metra, 8	Metra, 9
Pace	Pace, 1	Pace, 2	Pace, 3	Pace, 4	Pace, 5	Pace, 6	Pace, 7	Pace, 8	Pace, 9
Private car	Private car, 1	Private car, 2	Private car, 3	Private car, 4	Private car, 5	Private car, 6	Private car, 7	Private car, 8	Private car, 9
Taxi/ride-hailing	Taxi/ride-hailing, 1	Taxi/ride-hailing, 2	Taxi/ride-hailing, 3	Taxi/ride-hailing, 4	Taxi/ride-hailing, 5	Taxi/ride-hailing, 6	Taxi/ride-hailing, 7	Taxi/ride-hailing, 8	Taxi/ride-hailing, 9
Divvy bike share	Divvy bike share, 1	Divvy bike share, 2	Divvy bike share, 3	Divvy bike share, 4	Divvy bike share, 5	Divvy bike share, 6	Divvy bike share, 7	Divvy bike share, 8	Divvy bike share, 9
Own bike/walking	Own bike/walking, 1	Own bike/walking, 2	Own bike/walking, 3	Own bike/walking, 4	Own bike/walking, 5	Own bike/walking, 6	Own bike/walking, 7	Own bike/walking, 8	Own bike/walking, 9
Other	Other, 1	Other, 2	Other, 3	Other, 4	Other, 5	Other, 6	Other, 7	Other, 8	Other, 9

5a. If you chose "other" above, please explain:

5b. Before the COVID-19 restrictions were in place, approximately what percentage of your employees used public transportation to get to work?

Expected timeline of returning to worksite

What will be your company's response to the relaxation of shelter-in-place requirements during the upcoming months?

	Maintain remote work status for majority of employees	Return to worksites on a shift basis	Alternate between working from home and worksite	Return majority of employees to worksites	Return all employees to worksites	Other
Summer (June-July)	Summer (June-July), Maintain remote work status for majority of employees	Summer (June-July), Return to worksites on a shift basis	Summer (June-July), Alternate between working from home and worksite	Summer (June-July), Return majority of employees to worksites	Summer (June-July), Return all employees to worksites	Summer (June-July), Other
Fall (August-October)	Fall (August-October), Maintain remote work status for majority of employees	Fall (August-October), Return to worksites on a shift basis	Fall (August-October), Alternate between working from home and worksite	Fall (August-October), Return majority of employees to worksites	Fall (August-October), Return all employees to worksites	Fall (August-October), Other
Winter (November-December)	Winter (November-December), Maintain remote work status for majority of employees	Winter (November-December), Return to worksites on a shift basis	Winter (November-December), Alternate between working from home and worksite	Winter (November-December), Return majority of employees to worksites	Winter (November-December), Return all employees to worksites	Winter (November-December), Other
2021 and later	2021 and later, Maintain remote work status for majority of employees	2021 and later, Return to worksites on a shift basis	2021 and later, Alternate between working from home and worksite	2021 and later, Return majority of employees to worksites	2021 and later, Return all employees to worksites	2021 and later, Other

6a. Please specify if you selected "other" for any part of the question above.

Specify other company response - Summer (June-July)	Specify other company response - Summer (June-July)
Specify other company response - Fall (August-October)	Specify other company response - Fall (August-October)
Specify other company response - Winter (November-December)	Specify other company response - Winter (November-December)
Specify other company response - 2021 and later	Specify other company response - 2021 and later

7. Based on the guidance provided by the City of Chicago for reopening businesses, what percent of employees do you expect to be on-site on a typical day during the upcoming months? (When making estimates, please include only employees at your primary work location)

Descriptions	Percent of workforce on-site during a typical day during upcoming months
	0-20%	20-40%	40-60%	60-80%	80-100%
Summer (June-July)	Summer (June-July), 0-20%	Summer (June-July), 20-40%	Summer (June-July), 40-60%	Summer (June-July), 60-80%	Summer (June-July), 80-100%
Fall (August-October)	Fall (August-October), 0-20%	Fall (August-October), 20-40%	Fall (August-October), 40-60%	Fall (August-October), 60-80%	Fall (August-October), 80-100%
Winter (November-December)	Winter (November-December), 0-20%	Winter (November-December), 20-40%	Winter (November-December), 40-60%	Winter (November-December), 60-80%	Winter (November-December), 80-100%
2021 and later	2021 and later, 0-20%	2021 and later, 20-40%	2021 and later, 40-60%	2021 and later, 60-80%	2021 and later, 80-100%

Employee travel to worksite as city reopens

8. How much of a health risk do your employees associate with using the following modes of transport as the city reopens?

	Very low / no risk	Low risk	Medium risk	High risk	Very high risk	No answer / don't know
CTA bus	CTA bus, Very low / no risk	CTA bus, Low risk	CTA bus, Medium risk	CTA bus, High risk	CTA bus, Very high risk	CTA bus, No answer / don't know
CTA rail	CTA rail, Very low / no risk	CTA rail, Low risk	CTA rail, Medium risk	CTA rail, High risk	CTA rail, Very high risk	CTA rail, No answer / don't know
Metra	Metra, Very low / no risk	Metra, Low risk	Metra, Medium risk	Metra, High risk	Metra, Very high risk	Metra, No answer / don't know
Pace	Pace, Very low / no risk	Pace, Low risk	Pace, Medium risk	Pace, High risk	Pace, Very high risk	Pace, No answer / don't know
Private car	Private car, Very low / no risk	Private car, Low risk	Private car, Medium risk	Private car, High risk	Private car, Very high risk	Private car, No answer / don't know
Taxi/ride-hailing	Taxi/ride-hailing, Very low / no risk	Taxi/ride-hailing, Low risk	Taxi/ride-hailing, Medium risk	Taxi/ride-hailing, High risk	Taxi/ride-hailing, Very high risk	Taxi/ride-hailing, No answer / don't know
Divvy bike share	Divvy bike share, Very low / no risk	Divvy bike share, Low risk	Divvy bike share, Medium risk	Divvy bike share, High risk	Divvy bike share, Very high risk	Divvy bike share, No answer / don't know
Own bike/walking	Own bike/walking, Very low / no risk	Own bike/walking, Low risk	Own bike/walking, Medium risk	Own bike/walking, High risk	Own bike/walking, Very high risk	Own bike/walking, No answer / don't know

Please indicate how you expect your employees' usage of the following modes of transportation to change as the city reopens:

	A lot less frequently than before COVID-19	Less frequently than before COVID-19	Same as before COVID-19	More frequently than before COVID-19	Much more frequently than before COVID-19	No answer / don't know
CTA bus	CTA bus, A lot less frequently than before COVID-19	CTA bus, Less frequently than before COVID-19	CTA bus, Same as before COVID-19	CTA bus, More frequently than before COVID-19	CTA bus, Much more frequently than before COVID-19	CTA bus, No answer / don't know
CTA rail	CTA rail, A lot less frequently than before COVID-19	CTA rail, Less frequently than before COVID-19	CTA rail, Same as before COVID-19	CTA rail, More frequently than before COVID-19	CTA rail, Much more frequently than before COVID-19	CTA rail, No answer / don't know
Metra	Metra, A lot less frequently than before COVID-19	Metra, Less frequently than before COVID-19	Metra, Same as before COVID-19	Metra, More frequently than before COVID-19	Metra, Much more frequently than before COVID-19	Metra, No answer / don't know
Pace	Pace, A lot less frequently than before COVID-19	Pace, Less frequently than before COVID-19	Pace, Same as before COVID-19	Pace, More frequently than before COVID-19	Pace, Much more frequently than before COVID-19	Pace, No answer / don't know
Private car	Private car, A lot less frequently than before COVID-19	Private car, Less frequently than before COVID-19	Private car, Same as before COVID-19	Private car, More frequently than before COVID-19	Private car, Much more frequently than before COVID-19	Private car, No answer / don't know
Taxi/ride-hailing	Taxi/ride-hailing, A lot less frequently than before COVID-19	Taxi/ride-hailing, Less frequently than before COVID-19	Taxi/ride-hailing, Same as before COVID-19	Taxi/ride-hailing, More frequently than before COVID-19	Taxi/ride-hailing, Much more frequently than before COVID-19	Taxi/ride-hailing, No answer / don't know
Divvy bike share	Divvy bike share, A lot less frequently than before COVID-19	Divvy bike share, Less frequently than before COVID-19	Divvy bike share, Same as before COVID-19	Divvy bike share, More frequently than before COVID-19	Divvy bike share, Much more frequently than before COVID-19	Divvy bike share, No answer / don't know
Own bike/walking	Own bike/walking, A lot less frequently than before COVID-19	Own bike/walking, Less frequently than before COVID-19	Own bike/walking, Same as before COVID-19	Own bike/walking, More frequently than before COVID-19	Own bike/walking, Much more frequently than before COVID-19	Own bike/walking, No answer / don't know

Flexible transportation accommodations

10.

For employees who will be traveling to the worksite / office: What additional flexibility (if any) are you currently planning to provide due to COVID-19 to help them avoid crowded public areas while traveling?

11. (Optional) If a large number of commuters shift from biking, walking or transit to driving, we will see extreme congestion in the region. What barriers do you see to encouraging non-car transportation for employees who will be coming to the worksite in-person?

12. Which transportation changes would be most helpful to your employees as they return to the worksite? (choose up to five options)

Additional information and contact info

13.

(Optional) Is there anything else about the reopening plans and/or travel situation for your employees that you think we should know?

14.

(Optional) If you are willing to be contacted for follow-up questions, please enter your email address here:

Email address will be used for follow-up purposes only, and will not be shared publicly.

Thank you for completing this survey.

Additional COVID-related resources for employers:

Guidelines for reopening Chicago
RTA Ready to Ride Again Flyer: A guide for returning safely to the Chicago region’s transit system
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